Introduction
A & A Screen Printing and Embroidery ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you use our website or contact us for our services.
Information We Collect
- Contact form data: When you submit a quote request or contact form, we collect your name, email address, phone number, order type, quantity, design description, and how you heard about us.
- Cookies and similar technologies: We may use cookies and similar technologies to improve your experience, remember your preferences, and analyze site traffic. See our Cookie Policy for details.
- Analytics: If we use analytics services (e.g. Google Analytics), we may collect anonymized data about how you use our website (pages visited, device type, general location).
How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and inquiries
- Provide customer service and fulfill orders
- Improve our website, services, and user experience
- Send relevant updates (e.g. order status) if you have consented or have an ongoing business relationship
- Comply with applicable laws and protect our rights
Cookies
We use cookies for essential site function, preferences, and (where applicable) analytics. You can accept or decline non-essential cookies via our cookie banner. You can also manage or delete cookies through your browser settings. For more information, see our Cookie Policy.
Third-Party Services
We may use third-party services that process data on our behalf, including:
- Web3Forms: Our contact/quote form submissions are processed by Web3Forms. Their privacy practices apply to that processing.
- Google Analytics (if applicable): We may use Google Analytics to understand how visitors use our site. Data is used in an aggregated, anonymized manner.
We do not sell your personal information to third parties.
Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, or to resolve disputes. Quote and contact form data may be retained for a reasonable period to serve you and for business records.
Your Rights
You may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal exceptions
- Opt out of marketing communications
- Withdraw consent where we rely on consent for processing
To exercise these rights or ask questions about your data, contact us at aandascreenprinting@gmail.com.
Contact
For privacy-related questions or requests, contact us at aandascreenprinting@gmail.com. A & A Screen Printing and Embroidery, 706 County Hwy KK, Kaukauna, WI 54130.